About the Training
This training focuses on building and managing effective relationships with stakeholders — the key to success in project, change and strategic management. It strengthens participants’ collaboration, communication and influence at both the individual and the organizational level.
Participants learn to correctly identify the internal and external stakeholders they encounter in projects, change initiatives and everyday work, communicate with them effectively, build trust and create sustainable relationship strategies.
Knowledge and Skills You Will Gain
Identifying and Analyzing Stakeholders Accurately
Developing a Communication Strategy
Steering Stakeholder Engagement
Managing Conflict and Expectations
Increasing Engagement in Strategic Decision-Making
Strengthening Corporate Reputation and Communication Competence
Training Flow – Main Topics
- 01 Who Is a Stakeholder?
- 02 Categorizing Stakeholders
- 03 Stakeholder Management Models
- 04 Workshop: Stakeholder Categories and Management Model
- 05 Behavioral Models / Approaching Stakeholders
- 06 Workshop: Behavioral Model
- 07 Stakeholder Needs Analysis
- 08 Communication Models (Effective Communication)
- 09 Conflict Management
- 10 Sustainable Collaboration with Stakeholders
- 11 Sharing the Roadmap at Stakeholder Level
- 12 Workshop: Communication & Conflict
Who Should Attend?
This training is designed for the following roles and teams.
- Project Managers and Team Members
- Managers and Mid/Senior-Level Leaders
- HR and Corporate Communications Specialists
- Sales
- Marketing and Customer Relations Managers
- Public Sector and Civil Society Professionals
- Product Managers and Business Development Specialists
Tailored to Your Organization
Let’s plan this training for your team
We tailor the content to your organization’s maturity level and goals, and set the dates, duration and format together with you.